Contact Us:

670 Lafayette Ave, Brooklyn,
NY 11216

+1 800 966 4564
+1 800 9667 4558

The Region’s ingenious cloud-based contact center software, tailored to your every need!

About QMax

Forget Everything You Knew About Cloud-Based Contact Center Software

Imagine with us if you will, a revolutionary cloud-based contact center software, that’s flexible enough to be customized to fit your unique needs, reshape what overseeing contact center operations look like, and create an omnichannel experience that allows you to run an entire process, from the incredibly simple interface of QMax.
Qmax

Features

 

A Bird's Eye View On Your Contact Center Operations

A simple glance at QMax’s thoughtfully structured wallboard allows you to get a grasp on all that’s happening with your agents and contact center. Know how many calls are now live, how many agents are responding, which agent is on which call, the agent that just went out on a break, who missed a call, and who is currently calling and so much more



Listen To Calls & Jump In When Needed

Listen to one of the calls your agents are having and see firsthand how smoothly your operation is going. Don’t settle there, if the call prompts an intervention from your side, you can weigh in and whisper directions or feedback to the agent while he’s speaking to the caller! Not only that, log in any time of the day and go through or download all the calls you want to listen to, recorded and kept for you on QMax.


Raising The Bar For Reporting Engines & Redefining Analytics

Not mere charts and diagrams that visualize random data. Our Analytics & Reporting engine go way beyond that, showcasing what valuable and beneficial insights look like in a simplified-yet-dazzling interface. Furthermore, it can go beyond incorporating your unique KPIs to providing you with customized reports that match your organization’s needs.


Long Gone Are The Days Of Needing Physical Phones

Remember when your agents had to come to the office and had to sit next to a phone to make or answer phone calls? Not anymore! With QMax’s built-in dialer, your agents can answer phone calls from literally anywhere and through the QMax interface. All they need to do is plug in a headset and they’re set! Of course, QMax’s Omnichannel dashboard allows far more than just that! Scroll down to know more.


One interface to connect them all, one interface to replace them all

As we’ve mentioned earlier, our Omnichannel interface not only allows your agents to use our built-in dialer to make calls right from the QMax interface, it goes further than that and integrates your social media channels to allow your agents to respond to social media messages straight from the QMax interface, raising the bar for what a Contact Center Software looks like.


Friendly With Your Favorite Software

Appointment scheduling, Sales Force Management or Bookkeeping. Connect any software you’d like QMax! A simple API is all that’s needed to integrate Qmax with your favorite software, creating a hassle-free experience for your agents and ensuring a smooth process is in place.

Dynamic Wallboard

A Bird’s Eye View On Your Contact Center Operations

A simple glance at QMax’s thoughtfully structured wallboard allows you to get a grasp on all that’s happening with your agents and contact center. Know how many calls are now live, how many agents are responding, which agent is on which call, the agent that just went out on a break, who missed a call, and who is currently calling and so much more

Call Recording, listening & Whispering

Listen To Calls & Jump In When Needed

Listen to one of the calls your agents are having and see firsthand how smoothly your operation is going. Don’t settle there, if the call prompts an intervention from your side, you can weigh in and whisper directions or feedback to the agent while he’s speaking to the caller! Not only that, log in any time of the day and go through or download all the calls you want to listen to, recorded and kept for you on QMax.

Analytics & Reporting

Raising The Bar For Reporting Engines & Redefining Analytics

Not mere charts and diagrams that visualize random data. Our Analytics & Reporting engine go way beyond that, showcasing what valuable and beneficial insights look like in a simplified-yet-dazzling interface. Furthermore, it can go beyond incorporating your unique KPIs to providing you with customized reports that match your organization’s needs.

Built-in Dialer

Long Gone Are The Days Of Needing Physical Phones

Remember when your agents had to come to the office and had to sit next to a phone to make or answer phone calls? Not anymore! With QMax’s built-in dialer, your agents can answer phone calls from literally anywhere and through the QMax interface. All they need to do is plug in a headset and they’re set! Of course, QMax’s Omnichannel dashboard allows far more than just that! Scroll down to know more.

Omnichannel/Social Media

One interface to connect them all, one interface to replace them all

As we’ve mentioned earlier, our Omnichannel interface not only allows your agents to use our built-in dialer to make calls right from the QMax interface, it goes further than that and integrates your social media channels to allow your agents to respond to social media messages straight from the QMax interface, raising the bar for what a Contact Center Software looks like.

API Integration

Friendly With Your Favorite Software

Appointment scheduling, Sales Force Management or Bookkeeping. Connect any software you’d like QMax! A simple API is all that’s needed to integrate Qmax with your favorite software, creating a hassle-free experience for your agents and ensuring a smooth process is in place.

How it works

Only the Emails
You Want in 3 Steps

01
Setup Easy
Designed to be mobile-first. So you get full financial.
02
Customise Control
Designed to be mobile-first. So you get full financial.
03
Start Communication
Designed to be mobile-first. So you get full financial.
team

Our Executive Team

Alex Sollerio
Co-Founder of Company
Amanda Red
CEO of Company
Tomas Rodjers
General Manager
Sandrah Rich
Senior Digital Strategist
App interface

Unique App Screens

Get control and visibility over spending. Try any plan free for 30 days with
no lock-in commitments.

  • Cloud PBX
    $25 / Per Month Billed Annually As $105 /User
  • Cloud Contact Center
    $61.5 / Per Month Billed Annually As $738 /User
  • Customization
    Contact Us
Cloud PBX
$25 / Per Month Billed Annually As $105 /User
Cloud Contact Center
$61.5 / Per Month Billed Annually As $738 /User
Customization
Contact Us
Free Landline Number
IP Phones
Incoming and Outgoing Calls
Roaming Agent
Call Routing
Users Access

-
Outbound dialer
IVR Builder
Dynamic Wallboard
Analytics & Reporting
Call Recording & Whispering
Call History
Web Interface
Voice Mail
Ticketing & Queues
API Integration
Subscribe NowSubscribe NowContact Us
What they say

Seriously Loved by
Finance Teams

CFOs, controllers, accountants and finance admins at companies of every size and industry
rely on ProgriSaaS to take control of their business spending.

FAQ

Frequently Asked Questions from Our Community

We cut through today’s complexity and use whatever technology it takes to get you where want to be.

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

Free Trial

We All Know How Important
A “Test Drive” Is!

We are proud of the powerhouse we have built that is QMax. We are also confident in the way it was mindfully designed to be even more captivating.

Get a free trial today and experience the charm of QMax

    Free Trial

    We All Know How Important A “Test Drive” Is!

    We are proud of the powerhouse we have built that is QMax. We are also confident in the way it was mindfully designed to be even more captivating.

    Get a free trial today and experience the charm of QMax

      Same Powerful QMax, Custom-Made To Your Organization

      We See Your Unique Needs, And We Raise You With A Unique Version Of QMax

      You might find QMax is the ideal cloud-based Contact Center software for you, but wish if it only had that tiny feature or gotten a minor tweak. Perhaps one that fits your unique business needs like a glove! Well, we’re no genie but get in touch with us and let us make that wish come true! We understand that every organization has different needs, and that’s why we’re ready to mold our beloved QMax to help you fulfill those needs. Tailor-made solutions have never been this literal before!
      Whats New

      Read up on the Latest
      News in ProgriSaas

      contact us

      Let’s have a conversation!

      Dubai Office

      Aircon Information System